FAQ'S
- Do you ship to addresses outside the United States?
For standard shipping, please allow up to 48 hours for processing. You should receive your order within 5-10 business days for all US orders.
Please allow additional time for shipments to PO Boxes and military addresses (APO, FPO).
- Do you ship to addresses outside the United States?
Yes, we do. Please contact us using the contact us form for more details.
- Do you ship to PO boxes or Military APO/FPO addresses?
Shipments can be sent to both PO Boxes and Military APO/FPO addresses. Please allow additional time for orders shipped to these addresses.* Expedited shipping is not available to these address types. *Please Note: At this time we cannot ship items considered a hazardous material by the Department of Transportation due to the alcohol content (fragrances, nail polish, etc.) to Alaska, Hawaii, PO Boxes, military addresses (APO, FPO), or US territories (i.e. Guam, Puerto Rico).
- Can I expedite my shipping?
The following shipping options are available when you check out.
- Standard Shipping (delivery within 5-10 business days)
- 2-Business Day Shipping and Handling
- 1-Business Day Shipping and Handling
*Expedited orders must be placed before 1:00PM PST in order to ship out the same day they are placed. However, due to payment type, and that company's approval procedures, there could be a delay in shipping your order if the billing information is inaccurate, or if your billing and shipping addresses are different. Expedited shipping is not available for shipments to Hawaii, Alaska, U.S. Territories, PO Boxes, or APO/FPO addresses. Please allow additional time for orders shipped to these addresses.
- How can I contact Vicenzoleather.com for additional assistance?
If you need help with your order please feel free to contact us using the contact us form, we also have a chat box that shows up at the bottom right corner of our webpage or send an email to sales@vicenzoleather.com
- What is Vicenzoleather.com’s Return Policy?
We have a standard 30 days return policy on all items. We try to make the process as seamless as possible. Please send an email to sales@vicenzoleather.com to request for a return label. You are not charged for returns.
7. Where are the products shipped from?
Our fulfillment center is based in Houston, TX. All our products ships from Houston, TX